Privacy Policy

This Privacy Notice for Luciport describes how and why we might access, collect, store, use, and/or share your personal information when you use our services, including when you visit our website at luciport.com or use Luciport. Luciport is an automated client reporting tool for ecommerce agencies. We connect to Google Analytics, Meta Ads, Google Ads, and Shopify to automatically generate branded AI-written performance reports delivered to agency clients every month.

Questions or concerns? Please contact us at hi@luciport.com

1. What information do we collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services. The personal information we collect includes email addresses. We do not process sensitive information.

2. How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. Specifically we use your information to deliver and facilitate delivery of services, to respond to your inquiries, and to send you marketing and promotional communications in accordance with your preferences.

3. What legal bases do we rely on?

The GDPR and UK GDPR require us to explain the valid legal bases we rely on. We rely on Consent, Performance of a Contract, Legitimate Interests, Legal Obligations, and Vital Interests as appropriate.

4. When and with whom do we share your information?

We may share information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We do not sell your personal information.

5. How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice. No purpose in this notice will require us keeping your personal information for longer than 2 years.

6. How do we keep your information safe?

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.

7. Do we collect information from minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age.

8. What are your privacy rights?

In some regions such as the EEA, UK, and Switzerland, you have certain rights under applicable data protection laws including the right to request access, rectification or erasure, restriction of processing, and data portability. You can make such a request by contacting us at hi@luciport.com. If you are located in the EEA or UK and believe we are unlawfully processing your personal information you have the right to complain to the UK data protection authority.

9. Controls for do-not-track features

We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

10. Do we make updates to this notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws. We encourage you to review this Privacy Notice frequently.

11. How can you contact us?

If you have questions or comments about this notice, you may email us at hi@luciport.com

12. How can you review, update, or delete your data?

You may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To request this please visit: hi@luciport.com

This Privacy Policy was created using Termly's Privacy Policy Generator.